Condition Management – Patient Services Jordan Plumbee
The Care Coordination Institute (CCI) is committed to partnering with physicians, hospitals, and other health care providers to transform the health of communities through facilitation and education around coordination of care, evidence-based best practices and the promotion of healthy lifestyles. The goal of the program is to support the practitioner/patient relationship and plan of care through risk management and establishing healthy lifestyle behaviors. Care Coordination Institute offers condition management programs for patients who are identified with diabetes, congestive heart failure, chronic obstructive pulmonary disease, asthma, hypertension and hyperlipidemia.
A patient in the program will receive educational materials and in-person meetings with a health coach. A health coach will assist patients in developing an action plan and help them understand and manage their medications. The health coach will also keep the patient’s healthcare providers informed of their action plan, goals and progress. The information a patient receives through this program does not replace their provider’s care. A patient must still discuss any questions or concerns they may have with their provider.
The Condition Management program is not an emergency provider. If a patient needs urgent care, immediately call a physician, go to an emergency department or call 911. For non-urgent care, please contact Condition Management at (844) 808-9347.
The condition management program is voluntary and provided at no cost to you. Patients may opt out of the program at any time by calling Care Coordination Services at (864) 522-2060 or by emailing firstname.lastname@example.org. Care Coordination Institute’s Condition Management Program does not market, advertise or promote any products or services. Condition Management protocols are developed using best practice guidelines. CCI does not represent, warrant, undertake or guarantee that the use of services or products will lead to any particular outcome or result.Formal complaints or feedback must be submitted in writing to Care Coordination Institute by emailing email@example.com. Complaints will be addressed within 72 hours.